Cancellation Policy/No-Show

We value your business and appreciate your trust in us to serve your massage and healthcare needs. Please respect your provider and our other
guests by providing a minimum of 24 hours notice when cancelling or rescheduling appointments. Because these services are reserved for you,
full payment is required for the following conditions:

Less than 24-hour notification to cancel an appointment.

No-show or missed appointments.

All same day or short notice reschedules will be charged a $45 fee. You must reschedule a new appointment right then or risk incurring the full charge amount for the missed treatment that was scheduled.


Late Arrivals

Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive an extension of scheduled appointments. Day Break has the rite to deny any client service that arrives 15 or more minutes late for their appointment.

  • ABOUT DAY BREAK MASSAGE & WELLNESS


    Best Charlotte Massage Therapists

    Day Break offers clients the opportunity to escape daily stress and to address what only they can address – their health.

    Day Break Massage is not a clinic. We are not a destination or day spa. We are not a discount franchise.

    We are the BEST massage place in Charlotte (near Uptown) that allows our clients to affordably receive the best therapeutic massage available in a setting that offers comfort and relaxation.

    Licensed massage therapists work on our client's needs individually, understanding each client’s lifestyle, health regimen, and overall well-being. We believe in individualized experiences, respect, communication, and building relationships with clients and community partners.

    Relax. Energize. Rejuvenate. Understand the benefits you can get from a relaxing massage in Charlotte, NC.

    Experience the Day Break Massage Difference today. Book an appointment now!

    Client Notice
    We do accept:
    Cash
    Check
    Debit Card – NO FEE
    Visa, M/C, Discover and HSA cards.– (4.75% processing fee)

    However we no longer will accept Therapists gratuities on any Credit or Debit Card.


    If you would like to leave a therapist gratuity, we request you pay the therapist in CASH Or use Venmo or Cash APP.
    Both require that you download an app to your phone to use.
    There is no charge to you.
    Thank you for your understanding.

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