If this is your first visit to Day Break, for your convenience we have put our intake forms online for you to print off, fill out and bring with you. Please fill out the Massage Intake Form if you are coming for a Massage Treatment.

Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive an extension of scheduled appointments. Day Break has the rite to deny any client service that arrives 15 or more minutes late for their appointment.

We value your business and appreciate your trust in us to serve your massage and healthcare needs. Please respect your provider and our other guests by providing a minimum of 24 hours notice when cancelling or rescheduling appointments. Because these services are reserved for you, full payment is required for the following conditions:

• Less than 24-hour notification to cancel an appointment.
• No-show or missed appointments.

  All couples massages, once booked are final. You can not cancel or change any Couples massage once booked. Also we offer NO REFUNDS on any couples appointments. Please make sure that the Day and time you book is the exact appointment time and date preferred.

WE DO ACCEPT:

Cash

Zelle (No Processing Charge)

Venmo (No Processing Charge)

All Major Credit/Debit Cards (3.5% Processing Fee)

However we no longer will accept Therapists gratuities on any Credit or Debit Card.

If you would like to leave a therapist gratuity, we request you pay the therapist with Venmo, CashApp. Both require that you download an app to your phone to use. Cash is always preferred. There is no charge to you.

Thank you for your understanding.

Nearly everyone can benefit from a therapeutic massage. Massage therapy is recognized as one of the oldest forms of healing known, dating back to 3000 BC. Massage therapy is a vital component of a health wellness program. Day Break can provide clients with a personalized, therapeutic treatment plan that best suits each individual’s needs. Please let your massage therapist know if you have any health problems that are listed under the ‘When should I NOT to get a massage’ section.

 Once you are in your treatment room your therapist will ask you general questions to establish your goals for the massage and to determine what massage modality best fits your needs. During the time of assessment, please ask any questions regarding any concerns you have about the massage. Additionally, please let the therapist know if you are expecting something in particular from the massage. For example, if you are experiencing tightness in your right shoulder, and you’d like extra attention given to it, let the therapist know. Also, let the therapist know if you prefer a lighter or deeper massage.

The massage therapist will give you some privacy to get undressed and get on the massage table. Please remove all clothing to your comfort level. Lay face down on the table, place your face in the face cradle at the end of the table, cover yourself completely with the sheet and blanket. You must be completely covered before the therapist can enter the room. You must stayed covered at all times.

Once you’re undressed and under the drape, the therapist will come back into the room. For the most part, your work is done, and all you have to do is relax and enjoy. The therapist will undrape the section of the body that they will work on first, and apply oil or lotion to the skin. The therapist will use a variety of strokes, including some rubbing, kneading, vibration, percussion, and whatever they think will work best for your muscles. After the massage is over, the therapist will go out of the treatment room and allow you time to redress. Once you are dressed, the therapist will return. At this time, tell them how you feel, and let them know if you have any concerns. You can then settle the bill, and make your next appointment.

That depends on the type of massage and the depth of the strokes. A light massage that doesn’t probe very deeply into muscles should not be painful. At the same time, a light massage will not likely be effective in alleviating deeper muscular stress in the body. A muscle that is relaxed will be supple and soft and won’t hurt when massaged. Muscles that are tight, and in many cases have been chronically tight for a long time, may have that “good hurt” feeling with a deeper massage. Muscles can be very sore from overuse or tightness, however, and that good hurt can become painful. A sharp pain may indicate a muscle that has been injured and has some sort of inflammation. In this case, you don’t want the deep work to continue in this area.

Every person has a different threshold of pain. The depth of a stroke may not be deep enough for one person’s liking and may cause pain for another. Some people want the massage as deep as possible regardless of the soreness. Others want something much lighter, more pleasing, to help them relax rather than deeper work that may cause soreness. Make your preference known to the therapist, and give feedback at any time during a massage if the depth of the strokes is more than you’d like.

You should undress to your comfort level. For most people, this means undressing completely or to their underwear. If you choose to leave clothes on, the massage therapist will work around the garments as best as they can. Please realize clothing left on may mean certain areas of the body may not be massaged at all or may receive minimal treatment. Ultimately, the amount of clothing you choose to wear during your massage is up to you. At Day Break, we want to ensure clients are as comfortable as possible during their treatment sessions.

Yes. The key to a massage is relaxation and enjoying the experience. Some therapists may discourage you from talking during the massage, but at Day Break, we understand some clients are more relaxed while talking. The decision to talk or not to talk is totally up to you. There are times when you need to speak up during a massage. If anything makes you uncomfortable, bring it to the therapist’s attention. If you’re too cold or too hot or if you prefer the strokes to be deeper or lighter, let the therapist know. Please feel free to speak up, if something about the massage isn’t working for you.

The following items are not appropriate during a massage: foul language, arriving intoxicated, or asking for more than a massage from your therapist (i.e. sexual favors.) The above mentioned items can result in termination of the client/therapist relationship. Day Break reserves the right to refuse service to individuals who Day Break deems offensive. It is OK for your massage therapist to massage your buttocks/gluteal muscles, and for specific medical conditions, breast massage may be indicated with documented written consent by the client. Under no circumstances, however, should the massage therapist massage the genital areas.

Day Break accepts payment via cash, check, credit card, or money order. The charge for non-sufficient checks is $25.00. Once a client writes a check with non-sufficient funds, Day Break will no longer accept checks from that client.

We have done extensive research into the pricing of massage in the Charlotte market and we have found that our pricing is already the competitive in the Charlotte market for the services we provide. This doesn’t even take into account the “extra” 10 minutes of massage above and beyond the industry standard of 50 minutes.

At the current time, we do not. We are, however, in the process of being able to file claims for our clients.

Yes, we sell gift certificates.

Yes and no. For a number of physical and stress related problems, massage can have an immediate impact. Every day we have clients who come in stressed out, with a sore neck, tight back, etc. and leave feeling a lot better than when they came in. But if you have ever had the experience of getting a massage and not noticing an immediate difference in your body after, you are not alone.

Sometimes the effects of the session take time to manifest. You may walk out feeling that you still have the issue you came in with but when you wake up the next day it’s resolved.

But sometimes you won’t notice a significant difference, even after a day or more. That happens because some of the positive effects of massage are cumulative. In other words, the more massage you get, the more benefit it generally has.

While many studies have been done showing the benefits of massage to treat a wide range of ailments, the problem with this research is that the studies follow participants over a course of many massages, usually during a period of eight weeks or more. Unfortunately, most people can’t or won’t commit to a series of eight or more treatments. Instead, they come in for a single session and expect to get the same results as if they had been coming regularly. While you can definitely get results from a single session, you will only get the maximum benefit from massage if you come regularly. That doesn’t mean you have to come in weekly. Even a monthly or every six week treatment can be effective in turning massage into a regular part of your life.

We realize that not everyone has the time or inclination to make massage more than an occasional event. We are just as happy to welcome clients who come in once a year, as those who visit more frequently. We just want you to have realistic expectations as to the benefits, if you chose to visit less often.

While you don’t always get what you pay for, this is one case where you generally do. First, a number of places lure people in with a “first time client” offer of $5, and then charge more, once you become a regular. So if you see an offer for a low priced session, make sure it’s good for as long as you are a client.

Second, because they pay their therapists less, the massage places charging $39-49 often hire students just out of massage school or therapists who we would turn away. While some therapists have an amazing gift of touch right out of school, this is the exception rather than the rule.

Because the “massage mills” tend to have a high turn-over rate and need to constantly hire a lot of people, they generally have a much lower standard when it comes to adding new therapists to their staff.

Most of the lower priced centers have cramped massage rooms, spartan décor, and a less than “client-centric” approach to wellness and healthcare. As a Citysearch editor wrote about one of these companies, “It’s the fast food of massage.” While none of the “extras” are necessary in order to get a good massage, many people prefer to get a massage in a place that cares about their entire experience. Building, leasing and maintaining nice facilities, providing high quality robes, towels and amenities, and most importantly, attracting and keeping the highest quality therapists all adds up.

By way of comparison though, our rates are considerably less than most spas in the Charlotte area. While those places offer larger facilities and additional spa treatments, if you are looking to get the best possible massage in a warm and inviting atmosphere, we think you’ll find us the best value.

Nearly every spa in the city originally offered 60 and 90 minute sessions. Most massage and esthetic training is based on the timeframe of a 60 minute session at a minimum. Therapists at most spas were typically given 10 minute breaks between sessions.

Then, one unfortunate day, someone came up with the not so brilliant idea of cutting 10 minutes out of the session and building the break time into the 60 minutes that used to be dedicated to the client. The spas figured that most clients wouldn’t notice or if they did notice, they wouldn’t have much choice.

The problem is that everyone (except the spa owners) suffers. Clients lose a total of one full treatment every six sessions (10 minutes times 6 sessions is an hour). Therapists and estheticians don’t get any longer break than they did before, and they are pressured to try to fit a full massage or facial into 50 minutes, which is hard enough to do in 60 minutes.

The spas that work this way are shortchanging their clients. If you decide that we’re not the right place for you and you end up visiting a spa that has 50 minute sessions, I would encourage you to ask them where your extra ten minutes went and let them know that not only do you notice, you care.

We will do our part by always giving you a full 60 or 90 minute session and giving therapists at least a 15 minute break between sessions so you do have a choice.